Privacy Policy – jl188

1. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jl188 ("jl188," "we," "us," or "our") acts as the Personal Information Controller (PIC) in respect of the personal data collected through the jl188 online gaming platform accessible at jl188.app (the "Platform").

As Personal Information Controller, jl188 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy laws and regulations, including the directives of the National Privacy Commission (NPC).

If you have any questions or concerns about how jl188 handles your personal data, please refer to Section 13 of this policy for our Data Protection Officer contact details.

2. Information We Collect

jl188 collects personal information from you in the following categories, depending on how you interact with the Platform:

2.1 Registration and Account Data

• Full legal name as it appears on your government-issued Philippine identification document
• Date of birth (used to verify that you are at least 21 years of age)
• Mobile number and email address
• Username and encrypted password
• Residential address (province, city/municipality)

2.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID, Voter's ID)
• Proof of address documents
• Selfie or liveness verification images where required
• Proof of payment method ownership

2.3 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts in Philippine Peso (PHP)
• Payment method details (GCash mobile number, Maya account reference, bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or debit card details)
• Transaction timestamps and reference numbers

2.4 Gaming Activity Data

• Game history, wager amounts, win/loss records, and session durations
• Bonus and promotion usage history
• Responsible gaming settings (deposit limits, session limits, self-exclusion status)

2.5 Technical and Device Data

• IP address and approximate geolocation (used to verify Philippine residency and detect prohibited jurisdictions)
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform access logs and timestamps

2.6 Communications Data

• Records of your communications with jl188 customer support, including live chat transcripts and email correspondence
• Feedback, survey responses, and promotional opt-in preferences

3. How We Use Your Personal Data

jl188 uses the personal data we collect for the following purposes:

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jl188 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the jl188 Terms and Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and NPC directives.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

jl188 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors and financial institutions: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Identity verification service providers: Third-party KYC and AML screening providers engaged to assist with regulatory compliance obligations.
• Game software providers: Licensed game providers whose games are available on the jl188 Platform, to the extent necessary for game operation and fairness auditing.
• IT and cloud service providers: Hosting, security, and infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory directive.
• Professional advisors: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations.

All third-party service providers engaged by jl188 are required to process personal data only in accordance with jl188's instructions and applicable Philippine data privacy law.

6. Cookies and Tracking Technologies

jl188 uses cookies and similar tracking technologies to enhance your experience on the Platform. The following categories of cookies may be used:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Performance and analytics cookies: Used to collect aggregated, anonymized data about how players use the jl188 Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limits you have set.
• Marketing cookies: Used, with your consent, to deliver relevant promotional content about jl188 games and offers. You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jl188 Platform.

7. Data Security

jl188 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jl188 Platform
• Encryption of sensitive data at rest, including financial information and KYC documents
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular security audits and vulnerability assessments of Platform infrastructure
• Two-factor authentication options for player accounts
• Incident response procedures in compliance with NPC breach notification requirements

While jl188 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in serious harm to you, jl188 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.

8. Data Retention

jl188 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. The following general retention periods apply:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR regulations and AMLA record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Gaming activity logs: Retained for a minimum of two (2) years from the date of the activity, or longer if required for dispute resolution or regulatory purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for ongoing dispute resolution.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jl188's data disposal procedures.

9. Your Rights Under the Data Privacy Act of 2012

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jl188:

• Right to be informed: You have the right to be informed of how your personal data is being collected, processed, and used by jl188, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jl188 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jl188 holds about you.
• Right to erasure or blocking: You have the right to request deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl188's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to damages: You have the right to claim compensation for any damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.
• Right to file a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 13. jl188 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

10. Children's Privacy

The jl188 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. jl188 does not knowingly collect personal data from individuals under the age of 21.

If jl188 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the jl188 Platform, please contact our support team immediately.

11. Third-Party Links

The jl188 Platform may contain references to third-party services such as payment processors and game providers. jl188 is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jl188.

This Privacy Policy applies solely to personal data collected and processed by jl188 through the jl188 Platform. It does not apply to data collected by third-party payment processors, game providers, or any other external services.

12. Changes to This Privacy Policy

jl188 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC regulatory guidance. Where changes are material, jl188 will provide reasonable advance notice to registered players via email or an in-platform notification.

The date of the most recent revision is indicated at the top of this page. Your continued use of the jl188 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this policy periodically.

13. Contact and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or jl188's data processing practices, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the jl188 Platform
• Response Time: Within 15 business days for data subject requests

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have not been adequately addressed by jl188.